When building a rapport with other people there are various mistakes that can be detrimental to the developing relationship. Three of the most common mistakes made when building rapport are trying too hard, being too nice and wanting something too much. All of these are easily remedied as are the three worst mistakes you can make when building a rapport with people. The key is being able to recognize the mistake and know the solution.
When refining the skill of building rapport the first of three detrimental mistakes you can make is to show a lack of genuine interest. This is shown through signals given off by body language.
When you are focused and genuinely interested in what another person is saying your body responds in ways others pick up on a subconscious level. These signals range from a change in body language and pupil dilation to your actual focusing signals.
If you are bored or showing disinterest people will often respond by turning off. They may show you that they are annoyed with you or simply lose interest as well. Two people having a conversation where neither is interested will damage rapport to say the least.
There are two solutions to this first problem. One is the idea of 'tracking back'. Track back is similar to active listening. In track back you repeat the same words back to the speaker, in the same language they used. This shows you are interested, keeps your mind on track and clarifies what is being discussed.
You can also apply a track back frame in this skill. This is simply a set of words that frame the exact phrase you are repeating back. '
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